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LifeMasters Chooses LifeLink Monitoring for Telemonitoring
Of Congestive Heart Failure Participants

-- Telemonitoring Service Provided to Select Participants in LifeMasters CHF Disease Management Program --

Irvine, Calif. and Bearsville, N.Y. (October 1, 2002) - LifeMasters® Supported SelfCareSM, Inc. and LifeLink Monitoring Corporation today announced an agreement under which LifeLink Monitoring is providing telemonitoring services to a select group of LifeMasters' disease management program participants with congestive heart failure (CHF). To date, about 225 individuals are participating in this service.

LifeMasters has led the disease management industry in the collection and analysis of vital sign and symptom data from program participants in a variety of ways including an interactive Web site and IVR system. The LifeMasters database continuously analyzes this data and generates alerts when values fall outside of nationally accepted parameters. A LifeMasters nurse follows up on the alert by calling the program participant and exception reports are sent to the participant's personal physician if appropriate.

The agreement with LifeLink Monitoring provides participants with another avenue by which they can transfer data to LifeMasters in a manner that best meets their individual needs, improving compliance with LifeMasters' disease management program. With the press of a button, participants enrolled in this arm of the LifeMasters' CHF disease management program can now easily collect and transmit biometric information, such as weight and blood pressure, to the LifeMasters systems and nurses who remotely monitor their conditions. In addition, these participants can use interactive voice response (IVR) technology to record non-biometric data such as symptoms and compliance information.

"The backbone of disease management is a constant flow of information between a patient and his or her doctor, and LifeMasters' implementation of the LifeLink Monitoring solution is a valuable aid in enhancing this overall process," said Christobel Selecky, CEO of LifeMasters. "We want to offer our participants as many ways as possible to transmit data to LifeMasters. For those who are unable to transmit data via the IVR or the web, the LifeLink Monitoring solution is a good alternative. Besides having a technology that worked well for us, we chose LifeLink Monitoring due to its commitment to customer service and willingness to effectively integrate telemonitoring with our CHF program."

"We are very pleased to be working with a premier organization such as LifeMasters. They've led the way in recognizing the benefits of self monitoring at home," stated Art Avedisian, CEO of LifeLink Monitoring. "We believe our comprehensive, service-based approach to home telemonitoring greatly benefits the disease management industry as it seeks to further reduce medical claims costs and improve participants' health outcomes."

About LifeLink Monitoring Corporation
LifeLink Monitoring is a leading provider of turnkey home telemonitoring services to healthcare organizations. The company's services can be used by anyone responsible for the care of patients with chronic conditions, either in a primary care setting or a formal disease management program. LifeLink Monitoring provides telemonitoring services to home health organizations, disease management companies, managed care organizations, integrated delivery systems and self-insured employers.

Founded in 1996 and headquartered in Upstate New York, LifeLink Monitoring provides a broad and expanding range of telemonitoring services including blood pressure, heart rate, weight, blood glucose, hemoglobin A1c and patient-supplied symptom information. All services are provided on a "pay-as-you-go basis" eliminating the large, up-front expenditures common to most telemonitoring equipment purchases. More information about LifeLink Monitoring can be found at www.llmi.com or by calling 1-888-595-8080 ext 254.