Executive Committee
Christobel E. Selecky
President and Chief Executive Officer
Christopher A. Long
Senior Vice President, Chief Service Delivery Officer
Marshall Maran
Senior Vice President, Client Relations
Robert Slepin
Senior Vice President and Chief Information Officer
Senior Operations Committee
Don Courville
Vice President, Software Development and Technology Services
Joseph L. Donato, SPHR
Vice President, Human Resources and Organizational Development
Elise Giancola
Vice President, Innovation
Mary Jane Osmick M.D.
Vice President and Medical Director
Nancy Wilson-Ramon
Vice President, Data Quality and IT Client Services
Christobel E. Selecky
President and Chief Executive Officer
Christobel E. Selecky serves as President and CEO of LifeMasters. Ms. Selecky joined LifeMasters as president and CEO in 1996, when LifeMasters had only three employees, no revenues, no customers and limited funding. She has also served as Executive Chair from 2004 to 2008. In addition to growing LifeMasters, Ms. Selecky has been instrumental in driving the growth of the disease management industry through her leadership role with the Disease Management Association of America (DMAA). Ms. Selecky is the chairperson of the DMAA's Strategic Planning Committee and serves on the board of the Health Industry Forum. In addition, she has served on the Robert Wood Johnson National Advisory Committee on eHealth Technologies and as an external liaison to the Science Panel on Interactive Communication and Health of the U.S. Department of Health and Human Services.>
An outspoken advocate of disease management, Ms. Selecky is regularly called upon to provide commentary and insight into trends, issues, and news affecting the disease management and healthcare industries. Ms. Selecky has led the industry's advocacy and lobbying efforts for the past four years. Ms. Selecky has testified before several legislative bodies, including the Subcommittees on Health of the House Ways and Means Committee and the House Energy and Commerce Committee of the United States Congress; work that ultimately led to inclusion of Disease Management in the Medicare Modernization and Prescription Drug Act, which was signed into law in December of 2003.
As an industry ambassador, Ms. Selecky has continually managed to raise the bar by which others judge the disease management category. She is a thought leader and has been quoted in influential national business media including The Wall Street Journal, Associated Press, and Bloomberg as well as in industry trade publications including Managed Healthcare Executive, Modern Healthcare, Healthcare Informatics, Healthplan, and Disease Management News. Ms. Selecky also maintains a rigorous schedule of speaking engagements and has lectured across the country and overseas about issues that significantly impact the disease management and healthcare communities.
Named by Managed Healthcare Executive as one of the Top 25 Disease Management Executives in the nation and by California's OC Metro Magazine as one of "Ten Orange County Women Making a Difference," Ms. Selecky has taken on entrepreneurial challenges throughout her twenty-three years in the healthcare industry. A veteran in the field of managed healthcare, Ms. Selecky began her healthcare career in the young and as-yet unproven HMO industry, where she started working for FHP International Corporation in the early 1980s when it was an entrepreneurial, privately held, staff-model HMO. For fifteen years, she served in a variety of senior management positions culminating in her role as president of its FHP/TakeCare California health plan, where she was responsible for statewide expansion and management of more than $2 billion in revenues and nearly one million HMO and PPO members.
Ms. Selecky received her MA in Mass Communications from the S.I. Newhouse School of Public Communications at Syracuse (New York) University, and received a double BA in Political Science and Philosophy from the University of Delaware.
Christopher A. Long
Senior Vice President, Chief Service Delivery Officer
Mr. Long is Senior Vice President, Chief Service Delivery Officer at LifeMasters in which he is accountable for directing the company's business delivery operations. This includes the enrollment processes as well as the telephonic and field service health coaching operations. Mr. Long is responsible for ensuring LifeMasters meets its client commitments.
Mr. Long brings with him extensive experience in healthcare and healthcare operations. Most recently Mr. Long served as Senior Director of Operations at Blue Shield of California where he was responsible for oversight of call centers, data entry processes, print and fulfillment operations and new client benefit configuration. In addition, he was responsible for the development of Blue Shield of California's Business Processing Outsourcing strategy. He also held roles in Blue Shield of California's eBusiness department. Before that, Mr. Long served as Director of Business Development for a healthcare internet startup. He also spent seven years consulting to the healthcare industry assisting hospital and physician-group clients with strategic planning and business development as a member of Medimetrix Consulting.
Mr. Long received his bachelor's degree in Management Information Systems and Production Operations Management from Virginia Tech. He is an International Association of Outsourcing Professionals (IAOP) Certified Outsourcing Professional and serves on IAOP's Membership Committee. He also serves on the Advisory Board of LiveWork, a Business Process Outsourcing marketplace.
Marshall Maran
Senior Vice President, Client Relations
Marshall Maran is the vice president of client relations for LifeMasters where he leads a team of account executives and client integration managers. Mr. Maran is responsible for all aspects of client service, from initial implementation to the ongoing management of client accounts. Mr. Maran brings with him an extensive healthcare background. Most recently, he served as senior director at Take Care Health Systems (a Walgreens subsidiary) where he led the company's strategy and business development team. He also held positions at CIGNA Healthcare, and Genesis Health Ventures. In addition, Mr. Maran spent eight years as a healthcare consultant with VHA and Arthur Andersen, LLP, serving hospital system and physician practice clients. Mr. Maran received a master's degree in Management and Organizational Studies from the University of Pennsylvania and bachelor's degree in Health Policy and Administration from Pennsylvania State University.
Robert Slepin
Senior Vice President and Chief Information Officer
In his role as Chief Information Officer, Mr. Slepin is accountable for information technology strategy and processes, including client-related IT implementation and support services; software, database, and reporting development; security; and technology infrastructure. He focuses on providing data, technologies, and services that enable the development and delivery of scalable and cost effective program offerings that are evidence-based, result in better health outcomes, meet the needs of program participants and their physicians, and demonstrate value to clients.
Mr. Slepin brings to LifeMasters 26 years of experience in information technology and extensive experience managing IT strategy and operations for health plans, hospitals and medical groups. Previously at Perot Systems, Mr. Slepin was the Client Executive for Lucile Packard Children's Hospital at Stanford (Palo Alto, California), one of the nation's best children's hospitals, where he led the account team in completing the transition of outsourced IT services to Perot, implementing an independent network infrastructure, and consolidating data center assets. Prior to working at Perot, Mr. Slepin served as Chief Information Officer for WellCare Health Plans, Inc. (Tampa, Florida), where he contributed to the highly successful operational turnaround and initial public offering of the company and established a scalable IT infrastructure supporting WellCare's rapid growth into a multi-billion dollar enterprise. He also formerly served as Vice President, Computer Operations for Deltanet, Inc. (Rancho Cordova, California), an IT affiliate of Delta Dental of California, the nation's premier dental insurance company with 20 million+ enrollees; and he held several leadership positions in the central region of Sutter Health (Sacramento, Calif.), including Vice President of Information Systems/Chief Information Officer, Sacramento/Yolo Community Service Area IT director, and IT Director for Omni Healthcare.
Mr. Slepin received his bachelor's degree from Duke University in Durham, North Carolina. Mr. Slepin formerly served on the board of the Northern California Chapter of the Healthcare Financial Management Association (HFMA) and was a founding member of the HFMA National Managed Care Forum Advisory Council.
Don Courville
Vice President, Software Development and Technology Services
Don Courville is the vice president of software development and technology services at LifeMasters. In this role, Mr. Courville is responsible for the planning, design, implementation, and maintenance of the company's software offerings, applications, data centers, networks, computing platforms, telephony, storage, end-user computing, database operations, and technology support services. Mr. Courville was previously at Perot Systems where he led the organization in transitioning new healthcare accounts to an outsourced model. Prior to Perot Systems, Mr. Courville held technology leadership positions with Pfizer and PricewaterhouseCoopers. Mr. Courville received a master's degree from Carnegie Mellon University and a bachelor's degree from the University of Louisiana at Lafayette.
Joseph L. Donato, SPHR
Vice President, Human Resources and Organizational Development
Joseph L. Donato is the vice president of human resources and organizational development at LifeMasters. In this role, Mr. Donato is responsible for strategic planning, recruitment, and policy and procedure development. Mr. Donato manages legal compliance, multistate operations, benefit and compensation administration, training, and organizational development. He is also responsible for employee relations, payroll, and human resource management systems. Mr. Donato has more than 25 years of human resource management experience and approximately 12 years of experience in the healthcare industry, both in the public and private sectors. He served as director of human resources for Magellan Behavioral Care (formerly American Biodyne, Inc.). Mr. Donato received a bachelor's degree in Business Administration from University of Indianapolis and is certified as a senior professional in human resources by the Certification Institute of the Society for Human Resource Management.
Elise Giancola
Vice President, Innovation
In her role as Vice President of Innovation, Ms. Giancola is instrumental in leading the company's market-leading new product development and for creating integrated technology solutions. She serves as a liaison between call center operations, clinical teams, and technology and helps these teams articulate their vision for future enhancements and solution. She has over 20 years of experience in the healthcare industry, including positions at IDX Systems Corporation where she was responsible for creating solution designs for new business and providing oversight for all implementations and client relationships during the implementation phase. Additionally, Elise was responsible for technical consulting work for many multi-state healthcare entities. Ms. Giancola received her BS degree from State University of New York, College at Fredonia, and was awarded an MPH degree from the University of Pittsburgh, Graduate School of Public Health.
Mary Jane Osmick M.D.
Vice President and Medical Director
Dr. Mary Jane Osmick is Vice President and Medical Director for LifeMasters Supported SelfCare Inc. in Irvine California, leading the clinical product team in the design, implementation and improvement of the company's clinical programs. As part of her role, Dr. Osmick collaborates directly with senior leadership, operations, quality management, analytics, and technology staff to assure that LifeMasters programs are designed and implemented according to evidence-based guidelines, focusing on appropriate clinical outcomes, and supporting patients and nurses in a proactive coaching environment.
Prior to coming to LifeMasters, Dr. Osmick served as President of a start-up healthcare technology company that leveraged e-learning, game theory, and game engines to produce online healthcare improvement applications. In addition, she served as the National Medical Director of Disease Management and Health Promotion for CIGNA Health Plan in Philadelphia.
Prior to that, Dr. Osmick worked for Crozer Keystone Health System for 14 years, initially as a practicing general internist with a focus on geriatrics, then as Medical Director for Quality Management and Case Management/Utilization Management, followed by Chief Medical Director for the employed physician group, and finally as Chief Medical Officer for a Medicare Plus Choices Demonstration Program. At Crozer Keystone, Dr. Osmick led a six-year initiative to develop and implement provider-sponsored disease management programs focusing on asthma, diabetes, heart failure, coronary artery disease, and frail senior programs. She authored a book on the topic of Disease Management in 1999.
Dr. Osmick holds a medical degree from Temple University Health Sciences Center in Philadelphia and bachelors of Music Education from the University of Delaware. She received her internal medicine training at Graduate Hospital, University of Pennsylvania. Dr. Osmick is board-certified in internal medicine and practiced in this field from 1984 until 2003. She also served as an Internal Medicine consultant for a geriatric assessment team from 2001 to 2003.
Nancy Wilson-Ramon
Vice President, Data Quality and IT Client Services
Nancy Wilson-Ramon is the vice president of data quality and IT client services at LifeMasters. In this role Ms. Wilson-Ramon serves as a liaison between clients and the company's information technology group, including data and reporting analysts. She identifies system requirements, including data transmission, claims analysis, and reporting capabilities. Ms. Wilson-Ramon has more than 20 years of experience as an IT systems manager with 13 of those years within the healthcare industry. Previous to her position at LifeMasters, Wilson-Ramon held positions with Orion Health, Verilet/AboveHealth, SeeBeyond Technology, CAP, Gemini, Ernst and Young, and Scripps Health. Her expertise includes strong knowledge base in gap analysis, risk assessment, evaluation of potential impacts, development of solutions, and implementations with specific emphasis on interoperability. Ms. Wilson-Ramon is the immediate past co-chair of the HL7 special interest group, an international healthcare standards organization and is current chair of HL7 Process Improvement Committee. Ms. Wilson-Ramon received a master's degree in systems management, information systems from the University of Southern California, and a bachelor's degree in Experimental Psychology with minors in Math and Physics from the University of California, San Diego.